The effectiveness and the efficiency of internal and external business processes are the key success factor for your company success.
Today many companies suffering unclear strategic goals, have not sufficient knowledge about the key success factors in their markets, do not know their customers well enough and have unclear product and process goals. All these points are signs for shortcomings in effectiveness.
Shortcomings in efficiency can be recognized in customer complaints, inability to deliver, long cycle times and large inventory.
Many of the effectiveness and efficiency problems have their root cause in none or hardly managed business processes.
Our approach towards Business Process Management includes the following steps:
Business Process Strategy
Business Process Analysis
Business Process Design
Business Process Implementation
Business Process Execution
Business Process Controlling
Business Process Improvement
Integrated in all steps we facilitate Change Management in your organization.